Noel Hefele

Privacy Policy

Effective Date: [Jan 13th 2025]

At noelhefele.com, we respect your privacy and are committed to safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website.

1. Information We Collect

We collect personal information directly from you when you:

  • Make a purchase
  • Sign up for email updates (optional)
  • Contact us via forms on our website or email

The personal information collected may include:

  • Name
  • Email address
  • Billing and shipping address
  • Order details, such as items purchased, quantity, price, and payment method used

We also use Google Analytics to gather anonymous data about how visitors use our website. This data includes:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on the website

This anonymous data helps us improve the website experience and cannot be used to personally identify you.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Respond to customer inquiries and provide support
  • Improve website functionality and user experience, including personalizing content, recommending products, and troubleshooting technical issues
  • Send email updates or newsletters (only if you’ve voluntarily opted in; you can unsubscribe at any time)

3. How We Protect Your Information

We take data security seriously and implement appropriate measures, including:

  • SSL encryption to protect data during transmission
  • Restricting access to your personal information to authorized personnel
  • Regular website maintenance, including security patches, audits, strong password protection, and using reputable hosting services with robust security features

4. Sharing Your Information

Your personal information is not sold or traded. We primarily use Google Analytics for analyzing site usage. We do not currently share data with other third parties for analytical purposes beyond this. If this changes, we will update the policy accordingly. We only share it in the following cases:

  • To complete transactions, such as with third-party payment processors (e.g., PayPal, Stripe, Square, Venmo, Apple Pay) and shipping services
  • As required by law, such as in response to legal obligations or valid requests from authorities

5. Your Rights

You have the following rights regarding your personal information:

  • Access and correction: You can request a copy of your personal information or ask for corrections by contacting us.
  • Unsubscribe: To stop receiving emails, use the unsubscribe link in any email or contact us directly. Please note that we may store sales records in systems like WooCommerce and Airtable to manage orders and improve service..
  • Deletion: You may request the deletion of your personal information, except when we are required to retain it for legal or administrative purposes.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and analyze traffic. Specifically, we use Google Analytics to collect anonymous data on site usage, such as pages visited and time spent on the website. This helps us improve content and user experience. You can manage cookie preferences or block cookies through your browser settings. For more information about opting out of Google Analytics tracking, visit Google’s opt-out tool. You can manage cookie preferences in your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or your personal information, feel free to contact us:

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the new effective date.